Project Description

Water Utility ArcGIS Upgrade

Portsmouth Water

Nov 2014 – Jan 2015

GIS4BUSINESS were requested to work alongside Esri UK to undertake an ArcGIS upgrade for Portsmouth Water, upgrading the existing enterprise ArcGIS solution from version 9.3.1 to 10.2.1.

Esri UK undertook the core software and database upgrade, whilst GIS4BUSINESS undertook the following:

  • Upgrade of desktop ArcGIS customisations, including C# ArcObjects class extension, desktop tools and python based toolbox tools.
  • Design and implementation of geodatabase schema changes, including new feature classes, subtypes, fields and domains.
  • Updates to existing administrative documentation and training materials to reflect the changes to the core product.
  • Delivery of on-site training related to the upgrade to enable Portsmouth Water staff to get up and running quickly with the new functionality available.

GIS4BUSINESS also assisted with performance testing and issue resolution following the ArcGIS upgrade, liaising with Esri UK to investigate and resolve a number of issues raised by Portsmouth Water.

The upgraded solution has allowed Portsmouth Water to take advantage of new functionality and ensure that the application and database continue to be fully supported.

“Our 8 years of working with GIS4BUSINESS has been and continues to be very positive, with successful completion of upgrades, various projects, customisations and training.”

Diane Bourne, Portsmouth Water
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